Full policy

Privacy policy

The personal data processing by English Matters following to the EU General Data Protection Regulation (GDPR) of 27 April 2016. We inform you that your personal data collected on the website through the completion of forms as well as those collected through emails, will be treated and will be incorporated into the English Matters files in order to give an effective response or provision of the requested services, statistic purposes, news or advertisements.

The present Privacy Policy establishes the terms and conditions or the use of information provided by its customers.

Data protection controller

English Matters, S.L. (CIF B23401342)

Address: Avda de Madrid nº35 Bloque 7-4ºizq, C.P. 23008 Jaén (Spain)

Phone: (0034) 914 23 09 88

Email: english@englishmatters.org

English Matters does not distribute the information, except legal obligation or in case the service involves the collaboration of partners schools. Your data will be used only to manage your request, billing and communications related to the service.

What personal information we collect

In the forms on our website, the user must accept their personal data processing by English Matters S.L.

Our website collectes personal information such as: name, surname, age, email, address and organizations’ data in courses for teachers’ applications. When it is necessary, specific information for billing must be required.

In programmes for teachers, the contact person of the school or institution and participants, will be considered responsible for providing the data of each others. In other programmes, the participant will be responsible for providing the contact person's data in case of emergency.

We keep your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Clients have the compromise to give true, exact, complete and actualize personal data, in case clients give to English Matters false personal data, the client will be responsible for the problem that this might cause to a third part.

It is necessary the parent consent for under age youngster that wish to reserve a place in English Matters´ Courses. It is forbidden the direct subscription of under age youngster.

How we use your personal information

Our website uses the information in order to provide the best possible service, particularly to maintain a record of users, of existing applications, as well as improve our products and services. The Company is highly committed with the security of its information and will not sell, give or distribute the collected personal data, unless required by a judge through a court order.

Control of your personal information

Clients will be able to exercise their right of access, rectification, data portability, restriction, opposition and cancel their personal data in every moment they wish. For this action it is necessary to write an email to english@englishmatters.eu or sending a letter to: English Matters S.L. Avda. de Madrid nº 35 Bloque 7-4ºizq, C.P. 23008 Jaén (Spain).

English Matters preserves personal data in a confidential way according with the current law about protection of personal data.

The data subject has the right to claim in the country in which he has his habitual residence or workplace, if considers that the processing of his personal data do not fulfill the European Regulation.

Full policy

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the company English Matters, S.L. (hereinafter English Matters), with address for these purposes in Avda de Madrid, nº35 - Block 7-4ºizq, C.P. 23008 Jaén (Spain) and number of C.I.F .: B23401342 registered in the Commercial Registry of Jaén, volume 218, folio 211, sheet J-7.505. Contact email: english@englishmatters.org. Hereby establishes that the access and / or use of the website www.englishmatters.org and attributes the condition of user, accepting, from said access, the following terms of use.

www.englishmatters.org provides access to articles, information and data (hereinafter, “the contents”) owned by English Matters. The user assumes responsibility for the use of the web. The user agrees to the appropriate use of the contents that English Matters offers through its website, including but not limited to not use them with the intention to:

• carry out illegal activities or contrary to good faith and public order;
• disseminate content of a racist, xenophobic, pornographic-illegal nature, an apology for terrorism or an attempt against human rights;
• cause damage to the physical and logical systems of English Matters, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause damages;
• try to access or to use the email accounts of other users and modify or manipulate their messages.

www.englishmatters.org reserves the right to delete all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, order or public safety or that, in his opinion, would not be suitable for publication.

In any case, www.englishmatters.org will not be responsible for the opinions expressed by users through the blog or other participation tools that may be created, as provided in the implementing legislation.

As for the treatment that English Matters performs on user data, the privacy policy and the cookies policy of the company can be consulted.

In the event that www.englishmatters.org links or hyperlinks to other Internet sites, English Matters will not exercise any control over such sites and content.

In no case will English Matters assume any responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites.

These legal conditions have been drafted under Spanish law. In case of conflict in the interpretation of these conditions, the competent jurisdiction will be that of the domicile of the buyer and, alternatively, the Courts of Jaén or Andalucía.

These conditions may be modified at any time, taking into account the evolution of this blog / website and the contents offered. In this case, users will be informed of such modifications by notice on the home page.